New patients calling for first appointments. Existing patients calling to reschedule. Concerned parents calling after hours. Asisly's AI receptionist books, reminds, and captures inquiries — without ever asking for or transmitting protected health information on the call. Detailed clinical questions go to a message your front desk reviews.
14 days or 25 calls free · No credit card required
One person at the front desk can't check in a patient, file insurance, take a payment, and answer the phone all at once. Calls roll to voicemail. New patients don't leave messages — they call the next clinic on Google. Existing patients get frustrated and switch.
Industry surveys show 4 in 10 calls during business hours hit voicemail when the front desk is busy. New-patient calls have the lowest callback success rate.
A new dental patient is worth thousands over years of cleanings, fillings, and family referrals. Each missed first call is real revenue gone.
Most patients book outside business hours. AI captures evening and weekend calls, books straight to your scheduler, sends a reminder before the visit.
"Cleaning + checkup, next available." AI checks your scheduler, offers two slots, books, sends a confirmation SMS — and a reminder 24 hours before.
When a caller starts to share clinical detail (symptoms, diagnoses, prescription info), AI politely says "let me have a clinical team member call you back" and captures only a callback request.
Captures: name, callback number, type of visit ("new patient cleaning", "wisdom tooth consult"), insurance carrier (not member ID), preferred days. Front desk gets a clean intake.
SMS reminders 24 hours and 2 hours before each appointment. Cuts no-shows by 30–50% in our pilot data — and patients can confirm or reschedule by replying.
Asisly is HIPAA-aware: the AI is tuned to refuse and route any clinical-detail conversation to a human staff member instead of capturing PHI. We can also sign a Business Associate Agreement (BAA) on request — required for HIPAA-covered entities. Email [email protected] to start that conversation. Note: BAAs are reviewed case-by-case during current pilot phase.
The AI is prompted to never solicit, repeat, or store clinical details (symptoms, diagnoses, treatments, medications, insurance member IDs). When a caller starts sharing PHI, it interrupts politely: "I'm going to have a member of our clinical team call you back about that." Only callback name + phone are captured.
You configure your urgent-care policy in setup. AI follows your instructions: route to your on-call dentist via SMS, advise the caller to go to ER, or take a callback for first thing tomorrow. Defaults are conservative — when in doubt, AI escalates to a human.
v1 syncs to Google Calendar, which Dentrix/Open Dental/Eaglesoft can typically import. Direct integrations with Dentrix Ascend, Open Dental, and Athena are on the Q4 roadmap. Email us if you need a custom adapter — we have a few BETA partners.
Yes — for cash-pay services you've configured (cleanings, exams, whitening, basic restorations). For anything insurance-billed, AI redirects: "Coverage depends on your plan; let me have someone verify your benefits and call you back." Honest, never invents a price.
Five-minute setup. 14-day free trial. No credit card required. Cancel any time.
Start your free trialQuestions? [email protected] · +1 (226) 241-3457